Privacy Policy

Singha Tham ("we", "us", "our") is committed to handling personal data with care and in accordance with applicable Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA). This policy explains what data we collect, how we use it, and the rights available to you.

1. Who We Are

Singha Tham is a legal practice based at 198 Mittraphap Road, Nai Muang, Mueang, Nakhon Ratchasima 30000, Thailand. We provide pension-related legal services to individuals and families. For data-related enquiries, contact us at [email protected].

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Full name and contact details (email address, telephone number)
• Postal address, where relevant to service delivery
• Pension and employment history provided by you in the course of our services
• Correspondence records (emails, letters, notes of conversations)
• Technical data from website visits: IP address, browser type, pages visited (via cookies)

We collect personal data directly from you — through the contact form on our website, by telephone, in person, or by correspondence.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the PDPA:

• Contract performance: to carry out the services you have engaged us to provide
• Legitimate interest: to manage our business, respond to enquiries, and maintain records
• Legal obligation: to comply with applicable laws and professional obligations
• Consent: for optional data uses such as analytics cookies, where you have provided consent

4. How We Use Your Data

• To provide pension legal assessment, claim preparation, and ongoing support services
• To communicate with you about your matter and respond to enquiries
• To prepare and store documents relevant to your case
• To comply with our professional obligations as legal practitioners
• To improve our website based on anonymised usage data

We do not use your data for automated decision-making, and we do not sell or rent personal data to any third party.

5. Data Sharing

We share your personal data only in the following circumstances:

• With pension bodies, employers, or government offices — strictly as required to carry out your instructions
• With our professional advisers bound by confidentiality obligations
• Where required by Thai law or court order

Third parties we work with are required to process data only as directed and to maintain appropriate security standards.

6. Data Retention

We retain personal data for as long as necessary to provide our services and meet legal obligations. As a general guide:

• Client matter files: retained for a minimum of seven years from completion, in line with professional requirements
• Website enquiry data: retained for up to two years if no engagement follows
• Cookie and analytics data: retained for up to thirteen months

7. Cookies

Our website uses cookies to support basic functionality and to understand how it is used. Essential cookies cannot be disabled. Analytics and preference cookies require your consent. See our Cookie Policy for full details and to manage your preferences.

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, or loss. Access to client files is restricted to members of the practice on a need-to-know basis. In the unlikely event of a data breach affecting your rights, we will notify you and the relevant authority as required by law.

9. Your Rights Under the PDPA

Under the Personal Data Protection Act B.E. 2562, you have the following rights:

• Access: to request a copy of personal data we hold about you
• Rectification: to ask us to correct inaccurate data
• Erasure: to request deletion of data we no longer have a lawful basis to retain
• Portability: to receive your data in a structured, commonly used format
• Objection: to object to processing based on legitimate interest
• Withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting earlier processing

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand if you consider that your data has been handled unlawfully.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third parties. We recommend reviewing the privacy policy of any external site you visit.

11. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect data from individuals under 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.

12. Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page, with the revision date shown at the top. Continued use of our services after changes constitute acceptance of the updated policy.

13. Contact

For any questions about this policy or your personal data:

• Email: [email protected]
• Post: Singha Tham, 198 Mittraphap Road, Nai Muang, Mueang, Nakhon Ratchasima 30000, Thailand
• Telephone: +66 44 287 615